
Out with the Old and in with the New
Mon, Jan 21 2013 02:32
| integration, SAAS security, internet security, password, Man in the middle, cloud security, enterprise, cyber crime, two factor authentication, authentication, obscurity, hacking
| Permalink
I was asked today by a board member to respond to a question from a prospective investor who wanted to know how Live Ensure (our service) differed from two other – lets call them ….the more traditional solutions. For the sake of this blog we will call them the Old and the New solutions.
Let me describe the Old Co solutions to you briefly. They both embody technologies which are over a decade old ( think RSA ) such as tokens and servers ( both physical and virtual). Their solutions rely on the user entering a PIN into a browser and thereby satisfying the ‘something you know ‘ part of strong authentication.
Here it is slightly edited.
The biggest weakness of both Old Co solutions are the vulnerability to MITM and MITB attacks.
Both require the user to enter a PIN ( something you know ) ie a second factor over and above the user name and password ( the single factor or weak authentication ).
The user enters this PIN back into the browser which is as yet not secure and so vulnerable to interception. See extract from Old Co 1 site : “ In this mode the user is presented with their challenge (security string) in the same channel that they will enter their response (one-time-code). This is generally implemented within a browser. “
Here the user is required to ‘generate’ their PIN by picking out from a string of digits presented their PIN number based on a pre-agreed arrangement / image / layout. “ The user combines their PIN in their head with the security string and enters their OTC within the login screen. “ ( Big opportunity here for user failure and calls to a support centre)
This is classified as ‘ security by obscurity’ because the two parties are in effect comparing a shared secret. There is no way that the site can determine with 100% accuracy that the person on the other side is the person who they claim to be - just that they know the answer to the question. This is the failure of most 2FA solutions today. A hacker sitting in any Eastern Europe country can satisfy the requirements of the site. This is impossible with Live Ensure (New Co).
• Both Old Co solutions use the browser to convey their PIN (secret) – Live Ensure does not hence immune to MITM and MITB attacks.
Live Ensure is a true SAAS and is able to be integrated into any log in form including all of those covered by both solutions as well as many more. These solutions are limited in their ability to scale because of their manifestation (Appliance servers – both physical and virtual )
Extract from Old Co 1 site “ Old Co service is highly scalable with each appliance capable of supporting in excess of 250,000 active users. “ This against Live Ensure which can scale instantaneously to millions of users as quickly as they can enroll.
Old Co 2’s ability to scale is limited by virtue of its use of tokens. Here every user needs to be provided with a token be it physical or virtual. The shortcomings of tokens are well documented. Expensive, easy to lose, they are static ( they end up in the hands of the ‘user’ whether legitimate or not ), their seed is hackable (RSA).
• Both Old Co’s are difficult to scale. Live Ensure strength is its ability to scale exponentially without any impact on performance.
Live Ensure is available as a mash up integration from the Web portal. There are no professional services nor System Integrators required to install the solution. This is not the case with either of the Old Co’s. In fact just to get a demonstration you have to write to someone at the company. With Live Ensure you just go to the App store download the App and then go to the website where a demo can be done instantaneously.
• Both Old Co’s products are cumbersome for the Enterprise or site to get and integrate into their site. Live Ensure is a true SAAS and can be integrated into a site or application within hours by a capable developer.
The pricing for the Old Co 1 solution is not transparent. What is clear is that it consists of a licence fee plus a hardware/ appliance fee plus a maintenance fee. The Old Co 2 solution is also vague on pricing but given that it needs to cover the cost of tokens will be pricier than Live Ensure.
• Live Ensure pricing is very clear and simple. It is priced either on a per user per annum basis or on a per authentication basis. As a true SAAS the pricing which includes all maintenance and software upgrades will be cheaper than either of these solutions. Which also require a support / customer centre in order to operate. (At what cost ?)
Live Ensure is a lightweight, transparent, tokenless, SAAS solution that can be implemented across enterprises and websites with equal efficacy. It leverages the device that users already have – a mobile phone and requires no ‘heavy-lifting’ on the part of the user. No PIN/Pattern to remember (first point of weakness of these solutions ) .
Both Old Co’s are enterprise focused (could never be implemented across a large website ), require extensive IT department involvement both initially and on an ongoing basis, and the technology is at least a decade old. There is nothing new or innovative here. Their only strength is their legacy and like RSA will soon be supplanted by faster moving, disruptive and importantly more secure solutions. These solutions are basically just fancy PIN generators – just a variation on user name and password.
Live Ensure is streets ahead in terms of its use of context for authentication (ensuring the right parties are present in order for authentication to be possible) as well as the strength of geo factors and behavioural factors now possible with smart-phones. This is called defense in depth and is in direct contrast to the security by obscurity advocated by both Old Co solutions. A big failing.
Out with Old and in with the New ?
Comments
Why most security fails and LiveEnsure® does not ?
Mon, Dec 10 2012 03:36
| mobile telephony, password, cloud security, one time password, security, Zeus, mobile, internet security, online security, identity theft, cyber crime, two factor authentication, authentication, hack, hacking
| Permalink
Mary Meeker informs us that there are now 1.1bn Smartphones (17% of all mobile phones) and these are driving Internet growth with a total of 2.4bn people now connected to the Internet.
Mary Meeker Internet trends
The universe for hackers just grows and grows. One of the most lethal of these attacks is Zeus (ZITMO) – which is aimed squarely at Smartphones.
The Zeus attack is an example of several attacks now being launched that are based wholly on anticipated behavior, especially as it relates to social media, single-sign-on and BYOD.
A sophisticated Zeus campaign stole an estimated €36 million, or $47 million, from over 30,000 customers across more than 30 banks in Europe this summer.
The Eurograbber campaign, as it has been named, used custom versions of Zeus and Zeus in the mobile (ZITMO) Trojans to bypass the two-factor authentication measures to compromise customer bank accounts, Darrell Burkey, director of IPS products at Check Point Software Technologies, told SecurityWeek. The attack intercepted SMS messages sent to customers to confirm financial transactions. Zeus campaign
The attack is successful on Android, since that is an open platform. Not successful on iOS, since it is not.
The main approach is to triangulate something happening on a computer (PC/laptop tablet) with something happening on the phone. A One Time Password (OTP) is sent to the phone via SMS. An API exists on the phone that allows interaction with SMS - and so this data can be forwarded to the hackers own device where he can log-in ‘as the user’ - even though he may be thousands of miles away.
This attack is merely a capture and replay attack, just focusing on grabbing the disparate OOB elements and marrying them "out of context". The site knows no better because it is expecting the correct OTP to be presented – and it is. The site has no idea where it is coming from. (This is true of all such OTP solutions relying on ‘secrets’ being sent back to the site.)
This attack is not trivial but it is preventable. By LiveEnsure®– here is why:
a) The LiveEnsure® flow is reversed. Hackers cannot initiate a login and then snag an SMS from the phone when sent and apply it themselves.
b) LiveEnsure® doesn’t use SMS at all – LiveEnsure® relies on email and then only for registration - which this attack (by design) must happen after registration to work.
c) The LiveEnsure® agent is impervious to Trojans - on any platform - since it is a dynamic event in a separate memory space from the browser or calling application (or Trojan for that matter)
d) With LiveEnsure® nothing is sent from the app or phone to the site, which means anything the hacker steals cannot be used back at the site, it has to be used on the phone which they don't have.
e) What is used on the phone is not sent back to the site for verification, it is sent to LiveEnsure® - which only expects what it expects, and cannot be fooled by captured information (from a fragile channel)
f) That is why LiveEnsure® measures ‘location’ - if the hacker and the real user are not standing side by side in front of the screen…... then whatever they might steal (but cannot anyway) would be contextually invalid.
LiveEnsure® is about context, not credentials. This attack is merely a capture and replay attack, focusing on grabbing the disparate OOB elements and marrying them "out of context".
It's exactly what LiveEnsure® is designed to thwart.
Comments (1)
SITES DONT GIVE A DAMN ABOUT YOUR SECURITY
Mon, Sep 3 2012 02:10
| linkedin hack, ID theft, password, 2FA, cloud security, one time password, data privacy, mobile, Epsilon, online security, internet security, identity theft, cyber crime, authentication, dropbox, hacking
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The sheer volume of reportage on hacking is overwhelming. The sites being hit are the ones that you and I use every day. Some provide useful information, some, valuable services and others perhaps just news or trivia. We use them multiple times a day – sometimes without even being fully aware that we are, like DropBox. We use these sites to store personal and business information, to connect us with potential clients, employers and employees, to help us choose insurance providers, to send us our groceries and some, to just play on. Dropbox allows us to seamlessly log in by re-referencing a cookie they have planted on our computer to ‘verify’ our identity. LinkedIn also uses the same technique when we log in.
A user name and password.
How secure is that ?
Well, not very, given that both of these sites have been hacked and your and my personal information has been exposed to the dark hacking underworld.
And make no mistake the hacking world is - dark and very scary. Read Misha Glenny’s Dark Market to find out just how dark and scary. (DARK MARKET)
Some of the hacks that have taken place over the last 12 months range from gaming applications (SONY HACK 100M IDENTITIES AT RISK ); to banking (CITIBANK) to security companies themselves (RSA) to dating sites like (eHARMONY) to military suppliers (LOCKHEED MARTIN) to email marketing companies (EPSILON) not to mention the storage (DROPBOX) and social network (LINKEDIN) sites quoted above. No one is immune.
How does that make you feel? You have entrusted your personal data to these sites. What happened if yours was the email address that was stolen, that yours was the personally identifiable information that was used to create a new persona that was then used to buy a car or a house. That was then found guilty of credit card fraud and that was then criminalised. What if you had to then spend months or even years trying to clear your name? What if your identity was used to buy child pornography and you were arrested and sent to jail wrongfully? These things do happen and they have happened.
You are at risk because the sites you use don’t take your security seriously.
What have DropBox and LinkedIn done since being hacked? DropBox now offer two factor authentication – as an option not mandatory. LinkedIn have salted their passwords. Wow. !!! All they are concerned about is the fact that the user experience should be untouched for fear of losing customers. In other words they have thumbed their noses at you and said they will do the bare minimum and no more. It is your problem.
They don’t care and will continue to treat your personal data with flagrant disregard until they themselves suffer serious consequences like a hefty fine or threat of closure or licence revocation. It seems that even negative publicity is not sufficient to make these companies do the right thing.
But maybe if enough of their customers i.e. you, started making enough noise - demanding that security be improved then perhaps they will start to listen. The Arab Spring started with a single defiant cry that become a massive chorus. Do you want to be part of that chorus or are you too fearful to push for change?
Time to take the bull by the horns and demand better security. Take to the streets if need be. We live in a time of dramatic change. Embrace it.
The End of Passwords
Sun, Jan 1 2012 02:22
| IBM, password, 2FA, one time password, two factor authentication, security, authentication, NFC
| Permalink
Finally it seems … the penny has dropped. Passwords are a poor substitute for real online security. There is more and more ‘chatter’ about it. Robin Henry writing in the Sunday Times on New Years Day talks of the end of ‘password hell’ invoking solutions in the pipeline from the Web Gods – Apple and Google. The talk is of new biometric solutions such as facial and hand movement recognition. Even IBM is talking this way. (http://www.forbes.com/sites/thestreet/2011/12/20/ibms-tech-predictions-for-the-next-5-years/)
I agree with the notion that passwords are a dying breed but not that biometrics will become vogue. They are fraught with problems of their own such as reliability, accuracy and the need for referencing of data-bases ( fail !) . Why are passwords defunct? Basically they are difficult to remember and they are easy to steal.
The solutions needed are those that require no cognitive load for the user ( the most unreliable participant in this enterprise !) and which will leverage the emergent technologies like smart-phones and tablets. These technologies enable mobile based solutions like SMS out of band and character recognition solutions as well as wireless solutions like NFC. In fact these technologies have created a challenge for the enterprise with these devices being brought into work by employees frustrated with working on antiquated PC’s.
What is Nirvana ? The user not having to remember anything apart from having his smart-phone on him. Well it seems that people are more inclined to leave their keys or wallet at home than their smart-phone. So all you will need is something that you already have and one which you wont leave at home.
The first step is to log in to the site with your email address (as the identifier). You then engage with a QR code that is delivered to the screen of the device you are logging in on ( even your smart-phone).. A line of sight interaction – you have to present your phone to scan the QR code on the screen. There is no wireless interface a la NFC which is vulnerable to interception. The phone delivers the scanned code back to the site, closing the loop ( triangulation) thereby proving your identity and allowing you to transact.
Nirvana exists. It is called Live Ensure. (http://www.liveensure.com)
Happy New Year.
Comments (5)
You need authentication
Mon, Dec 5 2011 07:12
| data privacy, SAAS security, password, identity theft, one time password, two factor authentication, authentication, hacking, hack
| Permalink
I am constantly amazed at the lassez faire attitude that the majority of businesses, large and small, have about their online security.
Those that require their users / members to log on will provide a user name and password log in to verify their identity – and that’s it.
I suppose that if the large players like Amazon and iTunes can get away with it then the smaller guys think that’s all they need to.
The reality is that if the big boys get a hit – they have the firepower to deal with it. But SME’s just need one bad hack and they are out of business.
2011 is going down as the year of the ‘Hack’ ( http://www.infosecurity-magazine.com/view/22481/year-of-the-hack-/?utm_source=twitterfeed&utm_medium=twitter) with many high profile victims like SONY, RSA and Epsilon losing millions of their users personal information. Despite this there seems to be the attitude that ‘ it cant happen to me’. I have just read about the latest phishing scam targeting Amazon users ( http://bit.ly/tXBENH ) – warning you that your account is about to expire and that you need to re-register. In the process handing over your precious information and opening up your Amazon account to the hacker. There is also one going around for PayPal and Apple at the moment. Yet they persist with user name and password. Incredible.
I suspect there is a bit of the “ it wont happen to me “ but also I believe that most SME owners think that they just can’t afford a proper solution because the image created by the industry is that you have to be a big corporate to have ‘proper’ security. It clearly is not true. There are more and more solutions now targeting the ‘low’ end of the market. While some are ‘samey’ to the big guys there are one or two which are really quite unique. What should you look for in such a solution ?
It needs to be easy to get. You shouldn’t have to call someone – have someone visit you – do some kind of an IT project. It should be a SAAS service available on line and easy to integrate.
It needs to be easy to use. Your users should not have to get some ‘thing’ - be it a token ( physical or otherwise ), a dongle, a card reader, a USB key or even a cookie or some kind of software download. Ideally your users should rely on something they already have like their smart-phone or their laptops as part of the solution.
It should not cost a lot. Ideally some kind of ‘Pay as you Go’ solution which means that you don’t incur any unnecessary expenditure upfront in getting the product in place.
If you are going for something that is more complicated than that then you are making your life difficult. Check out http://www.liveensure.com
Authentication in ' context'
Thu, Oct 20 2011 03:01
| SAAS security, ID theft, password, 2FA, cloud security, device ID, OpenID, one time password, authentication, hacking
| Permalink
con·text/ˈkäntekst/
The circumstances that form the setting for an event, statement, or idea, and in terms of which it can be fully understood and assessed.
authenticate [ɔːˈθɛntɪˌkeɪt]
vb (tr)
to establish as genuine or valid
What does context have to do with authentication?
When you log on to a web site and enter your user name and password so as to ‘authenticate’ yourself all you are presenting are self reported credentials to the site. If you present the correct credentials then the site accepts you as - who you say you are. It takes you at face value. It identifies you. Liken it to a knight of old arriving at castle and announcing himself. When you log on to a web site and it asks you to log in with a user name and password – you are in effect – announcing yourself – identifying yourself.
What happens if someone steals your password? Then they can log on as you – the site is none the wiser – the thief has presented the correct credentials. The credentials are by definition – static. They remain valid whether you do so from one of many devices unless of course the site is using a device recognition credential – a cookie, a Javascript based device identification or certificate solution. But again that credential is also static as it is re-used again and again no matter what the ‘context’.
A hacker can harvest your credentials by one of many methods be they social engineering, key logging, Trojans, Man in the Middle or Browser attacks and so on. The hacker can re-use those credentials in a different ‘context’ (e.g. from another device in another country) but still be regarded as ‘valid’ by the site.
This is where most so called authentication solutions even two factor authentication solutions fail. They ‘work’ irrespective of the context. Even when an OOB OTP is sent via SMS and the PIN is entered into the browser the same vulnerability exists. A hacker can intercept the PIN and replay the session in real time posing as the ‘real’ person. In other words the OOB pin can be used on a different browser or even session, device or IP address from which they were requested. In other words – a different context.
So why is context so important.? Context is a function of three elements:
• time (i.e. the moment of authentication – when it happens, the session ) ;
• Method/mode is the context of origination and transmission – things that dial into the location of the source i.e. the device. Hence the popularity of some device based solutions. Most of which fail because they rely on persistent data ( cookies or Javascript or downloaded software ) because they are easy to fool or copy.
• Meaning is the literal value, or meaning of the credentials. This is usually the total sum of the traditional login: User name and password; sometimes ‘beefed’ up perhaps with a time element (timeout) and source (ssl handle, cookie). This is the value of the token or OTP/OOB, the value of the challenge response, etc., i.e. the "thing you know". The site controls the value, the user must know it, get it and repeat it back. ( A shared secret ) which is usually the only unique element to the mix, as the other two are re-used, or known.
The timing of the event is important because the session commences only when all of the key players/participants in the authentication puzzle come together in context for the act of ‘authentication’. The key constituents are: the user, the device, the site and the session.
Only when all of these parties (the correct /valid parties) come together i.e. in the right context - can true authentication take place. None of these elements or even values associated with them like U/P, cookies, JVscript fingerprint or certificate should be able to be used in isolation in another session. In other words in another context differentiated by time or device. They all need to come together dynamically and uniquely for each session ( context) to ensure integrity.
So a proper authentication solution is one where all elements (and more) are combined into a single context - whereby any of the elements in isolation, or out of context, are meaningless. In addition any element inspected in isolation should not be the key to unlocking or accessing (or guessing) any of the others. They should be dissociative.
Finally none of the elements from this or any other context are re-used, at least in their native form. It's okay to re-use a password, or re-challenge the device , but it has to be different by nature of it's membership in the context, and not meaningful outside of that (which is the source for most MITM, MITB, social engineering, phishing/ pharming, etc).
SECURITY SANS FRONTIERS
Thu, Aug 11 2011 08:57
| ID theft, 2FA, password, #liveensure, privacy, data privacy, internet security, identity theft, cyber crime, authentication, two factor authentication, hack, hacking
| Permalink
In many countries around the World, access to the Internet is seen as a basic right, and so it should be. Those countries which have done so to date include : Estonia, France, Spain, Greece and Finland, which was actually the first to do so in June 2010. (http://www.publicserviceeurope.com/article/642/internet-access-should-be-a-human-right) I
In fact the United Nations recently declared Internet access as a human right. (http://www.itproportal.com/2011/06/04/un-declares-internet-access-as-a-human-right/)
Obviously the next challenge is to build the infrastructure and provide the means of access. But that is the subject of a separate discussion.
So the “World” has woken up to the importance of closing the digital divide and has also realized the importance of the Internet, and access to it, to the functioning of society. Amongst the many momentous events of the last twelve months which have included epochal scenes such as the Arab Spring, the new Financial crisis ( Greece / Euro) and most recently the London riots - what has also made headlines globally has been the spate of cyber attacks and hacking which have damaged (and embarrassed) some very large corporations like Sony and RSA and large Governmental and NGO’s like the CIA and the NATO. This has been coupled with the emergence of online activism dubbed ‘hacktivism’ (the online equivalent of protesting in Tahrir square) – lead by the likes of Anonymous and Lulzsec. These high profile events and the associated media coverage has raised the issue of online safety, security (and privacy) and exposed just how vulnerable users of the Internet ( i.e. all of us ) are, to becoming victims of cybercrime ranging from phishing, pharming, ID theft and, in the case of businesses, DDoS.
So it is all very well giving people access to the Internet. Once they have access they need to be safe. There is the risk that we create another ‘ digital divide’ . This time the divide between those who can afford adequate online security and those who cannot. We have called this the ‘security divide’. There are those who are well informed about online security (most people reading this article would fall into that category) and those who haven’t a clue (the majority of people out there.) But there are also those who do understand the issues but cannot afford the prices being charged by most security vendors.
In the spirit of trying to bridge the ‘ security divide’ we have embarked on a program of making LiveEnsureTM available, to those organizations (who themselves have become soft targets for hackers ) like charities, not-for-profits, social enterprises and indeed small start-ups, for free.
We have called this initiative ‘ security sans frontiers’. If your organization requires its users to log-in or if it takes donations online (in other words if you need to protect your users by ensuring your site does not get hacked) and you think your organization qualifies then please sign up at http://www.liveensure.com today. Access to the Internet is and should be a basic human right but so too should safe access to the Internet be.
ANONYMOUS / LULZSEC /ANTI-SEC ARE DOING MORE GOOD THAN HARM !
Sun, Aug 7 2011 10:29
| ID theft, 2FA, password, one time password, OpenID, security, privacy, lulzsec, internet security, online security, SAAS security, cyber crime, two factor authentication, authentication, hacking
| Permalink
I know, I know – I hear the howls of protest even before finishing this first sentence.
“What about all the innocent lives exposed by the irresponsible publication of peoples names in positions of authority or in sensitive roles. ?”
But where does the fault lie ? With those doing the breaking and entering? Or those not providing adequate protection?? It is liked leaving your house locked without an alarm system, going on holiday, and coming back and finding it broken into.
Don’t be surprised. You have no one to blame but yourself.
“ But these are criminals ! “ – I hear the sounds of self righteous chest thumping.
Maybe, but what they have done – I hope – is scare the s**t out of anyone who has anything (data) that is accessible via the Web - and into ensuring that their ‘security’ ( if any ) - is rapidly upgraded. This ranges from personal users who have Gmail accounts to corporations and Governments who are custodians over much of your and my personal data.
Who today has not heard of the hacking of SONY (and other gaming companies), RSA, IMF, Citi-Group, Lockheed Martin and myriad government agencies (particularly local police forces.) ?? (http://www.cio.com/article/687364/AntiSec_Hackers_Dump_Data_After_Hacking_Police_Websites?source=rss_security)
There must be millions of tweets every day carrying a story or an angle of yet more hacks / breaches, of yet more venerable institutions – by, invariably, the Anonymous/Lulzsec/AntiSec ( ALA) contingent (or their pretenders). Even the mainstream media is replete with such stories. Perhaps the exposure has been a little excessive and we are starting to suffer from ‘hacker’ fatigue. It is becoming a little tiresome.
Therein lies the danger.
Is the good ( yes – I think on balance the awareness raising is good ) not going to be diminished through the excessive exposure, the desensitization ( boiling frog syndrome ) and the resultant complacency?
That is my main concern. These ‘hacktivists’ are not the best marketers in the world and they have the habit of rubbing everyone up the wrong way. But their cause has merit.
Yes I believe that security practitioners and their clients should be raising their game or else run the risk of :
a) being embarrassed (largely the damage that has been caused) by the ALA’s; or
b) of actually being hacked by some serious bad guys and thereby incurring considerable economic damage.
What the ALA’s have shown is that the millions spent on security by Governments and Corporations has been spent badly. The security solutions out there particularly the so-called two-factor authentication solutions whether token or dongle based (OTP), java-script based, SMS based or even just password based are fundamentally flawed and it is time for a new evolution of authentication solutions. If your website is ‘protected’ by a user name and password or SSO / Open ID (or even one of the aforementioned) then you owe it to your customers and shareholders (citizens - in the case of Government agencies) to review your security.
Lest you becoming the laughing stock of Lulzsec.
DOES YOUR WEBSITE HAVE A LOG IN ?
Sun, Jul 17 2011 04:03
| data privacy, internet security, password, identity theft, OpenID, authentication, hacking
| Permalink
Well - you’re probably thinking - this is going to make a fun read !!
Does my website have a log in ?? Well damn right it does ( you’re saying to yourself) – we can’t just let any old passer by onto our site!!
I mean look at all these big cheeses being hacked like RSA , SONY and even the CIA !!
But if users have to log in - that means they need to register and they need to remember yet another user name and possibly - but not necessarily - another password. Well - that means that customers desert in droves ! Or does it?
Are customers put off when they have to log in ? Well I guess a lot has to do with whether the service you offer is valuable enough. Lets see – Twitter, Facebook and Gmail just to name a few at random – you would expect to see some kind of ‘identification ‘ process going on. And indeed you do. And now to make it all that much easier – SSO (Single Sign On) , OpenID and now BrowserID courtesy of Mozilla ( amongst others ) make our lives much easier when accessing these services. (http://www.hexus.net/content/item.php?item=31189)
Does your service justify such a feature.? Do you hold personal data, do you transact, is yours a mobile app that is personalized ( eg Groupon/Living Social)
More and more websites, corporate applications, mobile applications and cloud applications require that users log in and identity themselves; and if you are one of them you should be thinking of all the ways you can to make it as easy as possible. Here’s why . (http://www.netwitsthinktank.com/internet/nonprofit-engagement-why-website-logins-matter.htm)
Going forward I believe that users will actually demand that websites provide more in the way of security. When we leave our personal credentials on websites like Amazon and Apple we expect that the information is kept secure. However recent experience with the likes of SONY and Epsilon have shown that hackers have found these defences to be woefully inadequate. And now our information is easy game and identity theft is rampant.
Live Ensure is a security solution that wraps around any form of log-in whether protected with an additional authentication layer or not and provides ‘ Swiss Vault ‘ security against identity theft. Why not check it out – it may just save your business. I am sure SONY wished they had ! ( http://www.liveensure.com )
Comments (1)
ONLINE BANKING STAYS IN THE DARK AGE
Wed, Oct 6 2010 02:40
| mobile, internet security, password, one time password, security
| Permalink
A large ( big 4 ) UK bank recently sent its corporate customers a letter advising them of their ‘new’ security solution.
Here is an extract from the letter :
" Online banking fraud and identity theft is increasing across the UK - in 2009 fraud across all UK banks exceeded £59m. Fraudsters are becoming ever more sophisticated in their efforts to obtain personal information and gain access to accounts.
We're committed to keeping your Internet Banking service safe, so we're introducing a more secure way to bank online using a card reader. A card reader is a small handheld device which you will need every time you bank online. We'll send one to every registered user within your business. "
We're committed to keeping your Internet Banking service safe, so we're introducing a more secure way to bank online using a card reader. A card reader is a small handheld device which you will need every time you bank online. We'll send one to every registered user within your business. "
Talk about being underwhelmed. If I was a customer I would be seriously unhappy. But most customers probably will not. That is because they (probably) don’t realize that :
1) THEY are going to be paying (in their bank charges) for the £10 + charge that the bank will be paying the provider for each device plus an additional admin charge per user over and above that plus the costs of packaging, postage, the carbon footprint, the landfill disposal ( once finished) ; OR
2) that the device itself is not secure. The ‘ million dollar device’ generates a PIN that is then entered into the browser, which is actually what you are trying to secure, before having done so. The hackers love the browser and have dreamt up many ways of intercepting credentials through Man in the Middle attacks and Man in the Browser attacks; OR
3) that when they lose ( or misplace ) their device, or it gets lost in the post or when the battery runs out – then they wont be able to do online banking until they have jumped through numerous hoops that will drive them crazy - wishing they had never gone for online banking in the first place !!
This is an extract from a website dedicated to unhappy customers moaning about these devices (this from another bank – but same device.)
I HATE THE STUPID THING!!!! I have just spent another 15 minutes trying not to scream at the chap in Mumbai because the device did not accept that I had entered the correct details 4 times. I also have had to resort to phoning the helpdesk on the last 3 occasions that I used online banking. I have now made 3 official complaints (don't suppose they will do any good) and will now be looking to move my bank accounts to another bank so that I can continue to do my banking speedily online without the need for lengthy phonecalls each time.
There are other solutions out there. If only the banks woke up and smelled the roses and realized that they weren’t beholden to the large incumbents. There is a lot of innovation going on out there and the solutions are cool, affordable and most importantly effective !!
Can you guess which bank this is ?
Comments (1)
What the Analyst said ....Why LiveEnsure and SiteKey/SitePass are not the same.
Mon, Sep 27 2010 03:53
| mobile, internet security, password, one time password, security
| Permalink
So there I was on the phone to an Analyst today explaining (at a fairly high level ) some of the basic features of LiveEnsureTM when he says – “ ahh – I get it – this is identical to Bank of America’s SiteKey/Site Pass system.” Not having the details of said banks system at my fingertips – I was unable to correct the Analyst on his incorrect conclusion with any hard science. We were also running out of time, it was a bad line and…all I could say was – it is not the same – there is much, much more going on under the hood with LiveEnsureTM.
So why is BofA’s SiteKeyTM / Site PassTM authentication system NOT identical to LiveEnsureTM ?
· Device ID. Although both ostensibly have a ‘hardware device recognition’ component – the BofA solution relies upon the re-referencing of a cookie (downloaded at registration – a simple subset of browser-aware attributes) by the Banks’ site to determine the ‘identity’ of the device. This cookie resides on the users device and hence is stateful and hackable. Even if hardware recognition fails, users are pushed through to a pass phrase - which essentially renders the hardware step useless if so easily by-passed. LiveEnsureTM device recognition algorithm relies upon a patent pending approach of recognizing the digital fingerprint of the device through its unique “ accoustic “ signature. The device is ‘challenged’ uniquely every-time an authentication takes place. Nothing is seeded onto the device that could be re-referenced. The applet recognizes the Device’s fingerprint and if the correct one – it then renders a pop-up on the screen outside of the browsers control when the user is then asked a challenge question.
Credentials are presented serially ( in sequence ) in the BofA solution. This means that a hacker can brute force hack – (through “ trial and error’ ) the users’ credentials. In LiveEnsureTM if authentication fails there is no opportunity to re-try. The user has to go back to the beginning – the user does not know what credentials were wrong. (LE features a random rotation of challenges - not the same “phrase” each time). Also the visual Passmark is easy to shoulder surf; and all of the credentials are passed through the browser (web channel – even if SSL ) – which makes it vulnerable to MiTM and MiTB attacks. The LiveEnsureTM solution does not allow any literal information to be trafficked over the secondary (SmartTM ) channel let alone over the browser. The fundamental problem with this and all traditional 2FA solutions is that the second password/challenge question/OTP is entered into the browser – in sequence. Before the browser has even been confirmed to be secure. Doesn’t make sense does it ?
Article from CafeID “The SiteKeyTM system fails, according to IT Security Architect Doug Ross (http://directorblue.blogspot.com/2005/06/making-phishers- solve-captcha-problem.html), to address the fundamental problem of phishing because it leaves the customer susceptible to the classic "Man in the Middle" false- storefront attack. Since there's no way to distinguish the customer's virgin computer from a phisher-person's "malicious, zombie PC", according to Ross, "the zombie PC could present a false BofA store-front to the victim and proxy login in- formation from the user to the bank and any resulting pages and images from the bank to the victim." …” also the SiteKey approach still relies on the storage of images and so on in your personal records on the merchant's database. Compromise of this data would leave you just as vulnerable as you'd be if your login and password were obtained.”
One swallow does not a summer make
Fri, Sep 17 2010 10:00
| data privacy, mobile, online security, internet security, password, palmtree technology, digital footprint, social media, #liveensure, one time password, security, authentication
| Permalink
Experts from Gartner have said that the recent 'froth' of M&A activity in the security space does not constitute a 'trend'. While 'one swallow does not a summer make' I would contend that this is in fact a trend and that it set to hold for at least another year.
Why?
Well first of all the 'froth' was in fact more like a large set of Atlantic rollers breaking on the Cape coast!!!
Consider the number of deals that have taken place in the last 6 months ( see previous blog) crowned by the recent announcement by HP of its acquisition of Arcsight for $1.5bn.
(http://www.ft.com/cms/s/2/e7ace394-bec1-11df-a755-00144feab49a.html)
Secondly see this article also in the FT on how ;
You have to say that security is a growth industry and why would the 'Trend' not continue ???
Have a great weekend.
Why?
Well first of all the 'froth' was in fact more like a large set of Atlantic rollers breaking on the Cape coast!!!
Consider the number of deals that have taken place in the last 6 months ( see previous blog) crowned by the recent announcement by HP of its acquisition of Arcsight for $1.5bn.
" Hewlett-Packard has agreed to buy high-end technology security company ArcSight for $1.5bn to profit from its customers’ increasing concerns about protecting their data from hackers.
The cash offer of $43.50 a share for Silicon Valley neighbour ArcSight was more than 50 per cent above where the company was trading before reports last month that it was courting buyers. It values the equity at $1.5bn, or six times projected annual revenue."
(http://www.ft.com/cms/s/2/e7ace394-bec1-11df-a755-00144feab49a.html)
Secondly see this article also in the FT on how ;
" More companies expect to increase spending on technological defenses against security breaches than had forecast such a boost in any of the previous five years, a global survey of more than 12,000 executives shows."
(http://www.ft.com/cms/s/2/6c0aa96e-bf76-11df-965a-00144feab49a.html)
When considered alongside the news today that :
ORLANDO, Fla., Sept. 9 /PRNewswire/ -- PandaLabs, Panda Security's
anti-malware laboratory, has discovered that hackers are creating 57,000
new websites each week that exploit approximately 375 high-profile brand
names worldwide at any time. These findings are based on a three-month long
study conducted by PandaLabs of its global malware database. Notably, eBay
and Western Union-related URLs comprise 44 percent of all malicious sites,
with Visa, Amazon, Bank of America and PayPal also heavily targeted by
cybercriminals.You have to say that security is a growth industry and why would the 'Trend' not continue ???
Have a great weekend.
SECURITY M&A GONE A BIT CRAZY ....
Mon, Sep 13 2010 03:39
| mobile, internet security, password, one time password, security
| Permalink
The tech sector and in particular the security sector within has been extremely active during the past 6 months. There have been numerous acquisitions that indicate an increased appetite for quality security assets.
- Perhaps the most high profile of these was the recent acquisition of MacAfee by Intel ( a $7.8bn transaction ) representing a premium of over 50% to the then prevailing market price. A PE multiple of about 48 and 3.8 x Revenue. This was Intel’s largest ever acquisition.
- Symantec acquired Verisign’s Authentication business for $1.28bn - approximately 4 x revenues. (Second quarter revenues from this Unit was about $100m ) ( May ) ;
- CA has announced it will acquire Arcot systems for $200m in Q4 2010. Arcot provides Identity Access Management and Authentication products (www.ca.com/www.arcot.com) ;
- VMWare has announced it will acquire Integrien and TriCipher. (Sep)
- HP has just announced it will acquire ArcSight for $1.5bn ( Sep)
Other deals over the period :
- Gemalto Acquires Israeli Start-up Trivnet for $40 mln ( Sep );
- Google bought Slide for $182m ( July );
- St Bernard Software acquired Red Condor ( July )
- MacAfee acquired Trust Digital ( June );
- IBM acquired Storwize ( June );
- Webroot acquired White Cloud ( June );
- GFI Software acquired Sunbelt Software ( June ) ;
- IBM acquired Big Fix ( Speculation $400m - June ) ;
- TrustWave acquired Breach Security ( June ) ;
- MacAfee acquired tenCube technologies ( July ) ;
- Symantec acquired Guardian Edge for $70m ( April);
- Symantec acquired PGP corp for $300m ( April) ;
- Cisco acquired Rohati Systems ( Feb ) ;
- HP bought 3Par for $2.4bn after a bidding war with Dell (Sep). The price paid was nearly 12 x revenue. ( It has revenues of $200m but no profit !)
- Dell acquired Ocarina networks ( June );
- Apax bought a majority stake in Sophos ( Valuing the business at $830m) ( May)
What does this all mean ?
Clearly there is a lot of cash around;
there is a shortage of good quality assets to be had (hence the bidding wars) ;
the big guys are not innovating ( a repeated pattern? )
an opportunity for disruptive players to get out there - make their mark and dress up!!
Last but not least - the growth in the Internet and social networking in particular demands new elegant security solutions !!
Thanks for reading. Happy hunting.
Clearly there is a lot of cash around;
there is a shortage of good quality assets to be had (hence the bidding wars) ;
the big guys are not innovating ( a repeated pattern? )
an opportunity for disruptive players to get out there - make their mark and dress up!!
Last but not least - the growth in the Internet and social networking in particular demands new elegant security solutions !!
Thanks for reading. Happy hunting.
Comments (1)
SMB/E's underestimate the cost of cyber security breaches
Tue, Aug 17 2010 08:04
| mobile, internet security, password, one time password, security
| Permalink
I found this article at www.smallbusinesscomputing.com and I am repeating it here verbatim because I believe that it captures the essence of the challenges that lie ahead and the need for education and the provision of simple but effective authentication solutions.
What SMBs Don't Know About Security Can Hurt You
April 23, 2010
Small and midsized businesses might be the lifeblood of the U.S. economy, but according to the latest Internet security survey from Panda Security, their generally lackadaisical efforts to protect consumer data is also making them a prime target for cyber thieves.
More disturbing, particularly for customers swiping their credit cards or purchasing products and services online, the survey reveals that the vast majority of SMBs claim they don't know how to effectively prevent identity theft, lack the resources to install the technology that could thwart the majority of cyber attacks and, worse, seem to believe that it's really not their problem.
Panda Security's survey of 300 executives and financial professionals at SMBs (defined as companies with between 1 and 500 employees) spread across 38 different industries, found that 63 percent of companies acknowledge being worried about cybercrime but say they lack the knowledge to protect their businesses.
This apparent institutional ignorance is especially acute when it comes to banker Trojans, a particularly virulent form of malware that tricks people into divulging usernames and passwords for their online banking accounts.
Fifty-two percent of the survey respondents said they had "little or no familiarity" with banking Trojans, even though the mainstream media has provided extensive coverage of high-profile identity theft scams such as the infamous T.J. Maxx hacker attack that resulted in the theft of more than 40 million credit and debit card numbers, the largest identity theft case ever prosecuted by the U.S. Justice Department.
SMBs are even more clueless when it comes to how they think these thefts will be resolved once they've occurred.
The survey found that a staggering 63 percent of companies either "strongly or somewhat" believed that their banks would return all of the funds stolen in these attacks, a sign that most SMBs aren't particularly motivated, or capable, of implementing at least a modicum of security technology and processes to prevent themselves from being swindled.
But in the Panda's survey, only about 37 percent of victims said they recovered their stolen funds, while 28 percent reported "most" of their stolen funds were reimbursed.
"While online banking security is a general concern among most SMBs, most of them have little knowledge about the specific threats targeting organizations of their size," Panda Security's Sean-Paul Correll, said in the report.
It's precisely this false sense of deserved recovery that has prompted three states to recently pass legislation allowing banks to recover costs and damages from retailers that endure data breaches after failing to comply with Payment Card Industry standards.
"U.S. law puts the burden on business owners for keeping funds secure, rather than the banks," Correll said. "The majority of SMBs surveyed weren’t aware of this fact, which means they are operating with a false sense of security."
Lacking IT resources
They're also operating with less resources and general technology acumen than large companies.
"SMBs typically have fewer in-house resources and budgets for IT security, placing them at greater risk of attack," the report concluded.
While 64 percent of those surveyed said they have protective and procedural methods in place to detect or prevent online banking fraud, 15 percent admitted they had not updated security software on all of their online transaction systems and were "unsure" of their security software altogether.
Finally, 58 percent said they don't even have insurance to protect their business from banking fraud or identity theft.
Larry Barrett is a senior editor at InternetNews.com, the news service of Internet.com, the network for technology professionals.
MOBILE INTERNET CYCLE DRIVING PRIVACY SECURITY SOLUTIONS
Wed, Jul 28 2010 03:15
| data privacy, mobile, online security, internet security, password, #liveensure, one time password, security
| Permalink
With over two billon Internet users and five billon mobile phone users these global networks bring people ever closer together. These technologies which include broadband (terrestrial) and 3G (wireless) allow for more and more data to be carried. We have entered the next Tech Cycle which is called the Mobile Internet. It was preceded by four tech cycles starting in the 1960’s with the Mainframe cycle. Approximately every decade thereafter we have had a new cycle; Mini-computers - 70’s; PC’s - 80’s and desktop Internet - 90’s.
The Mobile Internet cycle triggered by the launch of the iPhone will see mobile internet access overtake fixed access by 2014. This will be driven by smart phone take up and 3G/4G rollout. We are already at the critical point of over 1bn 3G users. Other drivers are video ( YouTube); Social networking (Facebook) and VOIP.
Much of this take up is occurring in emerging markets; there are 5 babies born every second - but there are 30 new mobile phones subscribed to every second.
The majority of these users do not have a bank account and so there is and will be a huge need for financial services such as (remittances/money transfer/payment services) to be done via the mobile.
In addition this increasingly connected global community is accelerating its usage of the Internet for commerce, communication, entertainment, trade, governance and so on -- in fact we are rapidly approaching the time that ALL human activity and interaction will 'somehow' be connected to the Internet.
Online fraud and identity theft have become the scourge of the Internet and are mitigating the efficacy of this Mobile Internet ‘revolution’. Now that Facebook has 500m members and issues of privacy and data protection are exercising the minds of Governments and corporations the need for broad based secure identity management and authentication solutions is escalating.
The current practice of using user names and passwords for ‘identification and authentication’ are seen as inadequate and vulnerable to hackers. New solutions are called for !
The Mobile Internet cycle triggered by the launch of the iPhone will see mobile internet access overtake fixed access by 2014. This will be driven by smart phone take up and 3G/4G rollout. We are already at the critical point of over 1bn 3G users. Other drivers are video ( YouTube); Social networking (Facebook) and VOIP.
Much of this take up is occurring in emerging markets; there are 5 babies born every second - but there are 30 new mobile phones subscribed to every second.
The majority of these users do not have a bank account and so there is and will be a huge need for financial services such as (remittances/money transfer/payment services) to be done via the mobile.
In addition this increasingly connected global community is accelerating its usage of the Internet for commerce, communication, entertainment, trade, governance and so on -- in fact we are rapidly approaching the time that ALL human activity and interaction will 'somehow' be connected to the Internet.
Online fraud and identity theft have become the scourge of the Internet and are mitigating the efficacy of this Mobile Internet ‘revolution’. Now that Facebook has 500m members and issues of privacy and data protection are exercising the minds of Governments and corporations the need for broad based secure identity management and authentication solutions is escalating.
The current practice of using user names and passwords for ‘identification and authentication’ are seen as inadequate and vulnerable to hackers. New solutions are called for !
PERSONAL INFORMATION - ONLINE CODE OF PRACTICE
Mon, Jul 12 2010 03:36
| data privacy, mobile, online security, internet security, password, #liveensure, one time password, security, authentication
| Permalink
If you found my previous post somewhat disconcerting then have a look at this link which is the UK Information Commissioners Guide to the new legislation. " The code explains how the Data Protection Act applies to the collection and use of personal data online. It also provides good practice advice for organisations that do business online and are therefore subject to the DPA."
http://www.ico.gov.uk/ebook/ebook.htm
and if you want more in depth information about the legislation itself then have a look at this video from Stewart Room. It makes it somewhat more accessible.
http://www.ico.gov.uk/ebook/ebook.htm
and if you want more in depth information about the legislation itself then have a look at this video from Stewart Room. It makes it somewhat more accessible.
YOUR PRIVACY IN A VERY PUBLIC AND CONNECTED WORLD
Sat, Jul 10 2010 11:37
| data privacy, mobile, online security, internet security, password, digital footprint, social media, #liveensure, one time password, security, authentication
| Permalink
So how do you value your privacy in the Facebook age ?
Does it matter to you that the calls you make, the emails you send, your credit card transactions, the Internet sites you visit, the images of you travelling to work, your social networking posts are now stored at data centres in the Cloud and retrievable by myriad marketers, Government agencies and companies ? None of whom you ever entrusted with your information in the first place. Your digital footprint is a permanent record of your every move.
Data is the pollution of the Information age. Everything we do generates data, and a secondary spin-off of Moores law is that every year it gets cheaper to store and process this data. So rather than sort through our e-mails and delete the ones we don’t need – we just keep them all – it is easier and cheaper to do so. The same thing happens with all of our data now.
Most of ‘your’ data actually belongs to someone else. All of your G-mails, everything you post on Facebook, all of your Amazon transactions – this information belongs to those companies who then harness this information to maximize their advertising revenue and to optimize the selection of products they want you to buy. The data gathered usually has a primary purpose such as the airlines frequent flyer programs where your travel needs are customized (your seating requirements and meal choices ), while its secondary purpose is to target you with a holiday special to some exotic destination, once sold to a 3rd party marketing company.
The data we generate has value – whether to a company seeking to sell us more product or to a Government agency who is trying to track a terrorist cell. The utility of this data depends on its accuracy – so what may be useful to a marketing company such as your age, salary band and postal code will be insufficient for a National Security Agency . Companies are able increasingly to use this data to control their customers. Think about iTunes and the iPhone and how Apple has managed to control the whole eco-system end to end from the device to the content to the retail process. This is not necessarily a bad thing – users are happy to have this managed for them especially as technology becomes increasingly sophisticated and complex.
But what happens when you lose control of your data ? When your information is unwittingly exposed to the world. This is a failure of security. But do you care? This is where the issue of the new generation gap becomes relevant. The Internet generation gap. The younger generation seem to be far more relaxed about their information being made public. They are living their lives ‘in public.’ What they did last night at a party is posted onto Facebook either by themselves or their friends. For the whole world to see. This is ‘normal.’
So what seperates these ‘digital natives ‘ (those who have grown up with the Internet, with cell-phones, in the digital age with ubiquitous connectivity) from those of us who grew up when vinyl was still de rigueur , who watched TV according to a schedule; Generation X’ers who grew up in the pre-celebrity era – when football stars were paid a living wage, when videos and CD’s were mainstream. Bruce Shneier believes this divide – this generation gap can be classified as the divide between those who ‘get ‘ Twitter’ and those who don’t. Age is not the measure; your level of acceptance and comfort with the nuances of social media, your fluency with social media, is.
The social norms of the digital natives are created by their environment, the world they were born into. Privacy in the pre-Internet age arose from the inefficiencies of prevailing technologies – telephone calls and letters were difficult to track. Now this has changed and because of the massive processing power of Googles’ search engine and other technological innovations privacy has been significantly diminished. Anyone can Google you and find you on Facebook/Twitter/Googlemail and through your friends and friends of friends they can discover a lot about you. Ask any major HR department when they interview job candidates how they do their ‘checking’ on candidates. There is not even a measure of privacy through obscurity, because even the sheer volume of data out there, is no match for the processing power of search algorithms.
In the past you categorized your friends into different groups with whom your socialized – family, school friends, work colleagues, clubs and so on. There was a natural compartmentalization between these ‘Groups’ - today it is difficult if not impossible to section off your friends into such groups. To control your privacy now you have to explicitly engage with the privacy policy on the social media site / email provider or whatever service you seek online. Many people will accept the default settings just so that they can get on with it – inadvertently leaving big holes in their privacy.
However regulators and law makers are starting to get firmer and they will have to force providers to allow users to opt in rather than to blindly accept default privacy settings. This should prevent some of the recent privacy debacles like the introduction of Google Buzz and Facebooks’ recent efforts at changing its privacy policies which saw the wholesale disclosure of peoples private information including their emails.
A good example of how the Regulators are starting to get to grips with these issues is the Code of Conduct recently published by the Information Commissioner in the UK – linked below. But remember that privacy and security do not equate. Security is about you controlling your information. It is up to your to take back control of your data and not to leave it to others. You need to start thinking more about security and how it can be used to protect your data.
But more of that another time.
LINK TO INFORMATION COMMISSIONERS CODE OF CONDUCT - http://bit.ly/boDtlp
Does it matter to you that the calls you make, the emails you send, your credit card transactions, the Internet sites you visit, the images of you travelling to work, your social networking posts are now stored at data centres in the Cloud and retrievable by myriad marketers, Government agencies and companies ? None of whom you ever entrusted with your information in the first place. Your digital footprint is a permanent record of your every move.
Data is the pollution of the Information age. Everything we do generates data, and a secondary spin-off of Moores law is that every year it gets cheaper to store and process this data. So rather than sort through our e-mails and delete the ones we don’t need – we just keep them all – it is easier and cheaper to do so. The same thing happens with all of our data now.
Most of ‘your’ data actually belongs to someone else. All of your G-mails, everything you post on Facebook, all of your Amazon transactions – this information belongs to those companies who then harness this information to maximize their advertising revenue and to optimize the selection of products they want you to buy. The data gathered usually has a primary purpose such as the airlines frequent flyer programs where your travel needs are customized (your seating requirements and meal choices ), while its secondary purpose is to target you with a holiday special to some exotic destination, once sold to a 3rd party marketing company.
The data we generate has value – whether to a company seeking to sell us more product or to a Government agency who is trying to track a terrorist cell. The utility of this data depends on its accuracy – so what may be useful to a marketing company such as your age, salary band and postal code will be insufficient for a National Security Agency . Companies are able increasingly to use this data to control their customers. Think about iTunes and the iPhone and how Apple has managed to control the whole eco-system end to end from the device to the content to the retail process. This is not necessarily a bad thing – users are happy to have this managed for them especially as technology becomes increasingly sophisticated and complex.
But what happens when you lose control of your data ? When your information is unwittingly exposed to the world. This is a failure of security. But do you care? This is where the issue of the new generation gap becomes relevant. The Internet generation gap. The younger generation seem to be far more relaxed about their information being made public. They are living their lives ‘in public.’ What they did last night at a party is posted onto Facebook either by themselves or their friends. For the whole world to see. This is ‘normal.’
So what seperates these ‘digital natives ‘ (those who have grown up with the Internet, with cell-phones, in the digital age with ubiquitous connectivity) from those of us who grew up when vinyl was still de rigueur , who watched TV according to a schedule; Generation X’ers who grew up in the pre-celebrity era – when football stars were paid a living wage, when videos and CD’s were mainstream. Bruce Shneier believes this divide – this generation gap can be classified as the divide between those who ‘get ‘ Twitter’ and those who don’t. Age is not the measure; your level of acceptance and comfort with the nuances of social media, your fluency with social media, is.
The social norms of the digital natives are created by their environment, the world they were born into. Privacy in the pre-Internet age arose from the inefficiencies of prevailing technologies – telephone calls and letters were difficult to track. Now this has changed and because of the massive processing power of Googles’ search engine and other technological innovations privacy has been significantly diminished. Anyone can Google you and find you on Facebook/Twitter/Googlemail and through your friends and friends of friends they can discover a lot about you. Ask any major HR department when they interview job candidates how they do their ‘checking’ on candidates. There is not even a measure of privacy through obscurity, because even the sheer volume of data out there, is no match for the processing power of search algorithms.
In the past you categorized your friends into different groups with whom your socialized – family, school friends, work colleagues, clubs and so on. There was a natural compartmentalization between these ‘Groups’ - today it is difficult if not impossible to section off your friends into such groups. To control your privacy now you have to explicitly engage with the privacy policy on the social media site / email provider or whatever service you seek online. Many people will accept the default settings just so that they can get on with it – inadvertently leaving big holes in their privacy.
However regulators and law makers are starting to get firmer and they will have to force providers to allow users to opt in rather than to blindly accept default privacy settings. This should prevent some of the recent privacy debacles like the introduction of Google Buzz and Facebooks’ recent efforts at changing its privacy policies which saw the wholesale disclosure of peoples private information including their emails.
A good example of how the Regulators are starting to get to grips with these issues is the Code of Conduct recently published by the Information Commissioner in the UK – linked below. But remember that privacy and security do not equate. Security is about you controlling your information. It is up to your to take back control of your data and not to leave it to others. You need to start thinking more about security and how it can be used to protect your data.
But more of that another time.
LINK TO INFORMATION COMMISSIONERS CODE OF CONDUCT - http://bit.ly/boDtlp
A NEW TECH CYCLE - CHANGING OUR WORLD
Mon, Jun 7 2010 10:15
| mobile, internet security, password, one time password, security
| Permalink
I suppose what I am really excited about - ( notwithstanding the doom-mongers of Global Warming, un-payable National debt, Euro-zone contagion, GM food and England’s prospects in the World Cup amongst other paranoia permeating and eating away at the soul of our society !! ) - is the fact that we have entered the next Tech Cycle. Amidst the threat of a double dip recession, oil spills in the Gulf of Mexico and Greek unrest who cares about the next Tech Cycle – the next Dot Bomb ? You may well ask !
The fact is that there have been four Tech cycles in the last 50 years and each one has been bigger and better than the preceding one. Let's remind ourselves of what they were :
1. The mainframe computing cycle started in the 60’s with the main players being IBM, NCR, Sperry ; then followed
2. The mini-computing cycle in the 70’s with the major companies being Digital Equipment, HP and Wang and then;
3. The PC era of the 80’s/90’s where we saw the rise of Microsoft, Intel, Apple and Cisco – finally leading up to;
4. The Desktop Internet Computing cycle which began in the 90’s and has lasted well into the Noughties with a few bumps along the way like the Crash of 2000. The winners here have been Google, AOL, Yahoo and Baidu.
We are now well into the next Tech Cycle. The mobile Internet computing cycle. It did have a false start in the early 2000’s with the extravagant and outlandish promises of 3G – but the technology was just not ready nor were the devices.
That has all changed. With the launch of the Apple iPhone and with it the first truly mobile browsing experience - we have witnessed in the last two years the beginning of the mobile internet cycle.
Driven by newer and smarter smart phones, netbooks, laptops and now iPads / tablets and of course with true high speed networks that have reached critical mass the Mobile Internet Cycle is taking off.
What does this all mean.? Well based on the experience of the previous Tech cycles, the prospective winners of this cycle stand to win and win big. Each subsequent cycle has produced bigger and stronger companies than those of the prior cycles. Key drivers in this phase will be new and clever mobile devices (smartphones), new Web services increasingly hosted in the Cloud and social networking particularly the likes of Facebook and their communities around which new services and games will be created.
So far the winners in this cycle are Facebook, Apple and Google. More will follow.
These are exciting times for anyone involved in the world of wireless, Internet and payments. These are all coming together to create a whole new eco-system that will transform the way we live our lives.
The fact is that there have been four Tech cycles in the last 50 years and each one has been bigger and better than the preceding one. Let's remind ourselves of what they were :
1. The mainframe computing cycle started in the 60’s with the main players being IBM, NCR, Sperry ; then followed
2. The mini-computing cycle in the 70’s with the major companies being Digital Equipment, HP and Wang and then;
3. The PC era of the 80’s/90’s where we saw the rise of Microsoft, Intel, Apple and Cisco – finally leading up to;
4. The Desktop Internet Computing cycle which began in the 90’s and has lasted well into the Noughties with a few bumps along the way like the Crash of 2000. The winners here have been Google, AOL, Yahoo and Baidu.
We are now well into the next Tech Cycle. The mobile Internet computing cycle. It did have a false start in the early 2000’s with the extravagant and outlandish promises of 3G – but the technology was just not ready nor were the devices.
That has all changed. With the launch of the Apple iPhone and with it the first truly mobile browsing experience - we have witnessed in the last two years the beginning of the mobile internet cycle.
Driven by newer and smarter smart phones, netbooks, laptops and now iPads / tablets and of course with true high speed networks that have reached critical mass the Mobile Internet Cycle is taking off.
What does this all mean.? Well based on the experience of the previous Tech cycles, the prospective winners of this cycle stand to win and win big. Each subsequent cycle has produced bigger and stronger companies than those of the prior cycles. Key drivers in this phase will be new and clever mobile devices (smartphones), new Web services increasingly hosted in the Cloud and social networking particularly the likes of Facebook and their communities around which new services and games will be created.
So far the winners in this cycle are Facebook, Apple and Google. More will follow.
These are exciting times for anyone involved in the world of wireless, Internet and payments. These are all coming together to create a whole new eco-system that will transform the way we live our lives.
INFRASTRUCTURE AND THE NEW WORLD ORDER
Sun, May 16 2010 04:04
| mobile, internet security, password, one time password, security
| Permalink
It is now time to think BIG.
About the MACRO picture.
How the massive growth in INFRASTRUCTURE continues unabated and how it will impact on you and me.
Our lives are slowly adapting/evolving because of the availability of more and more BANDWIDTH, faster PROCESSING speeds and the increasing ubiquity of WIRELESS networks – both GSM and WIFI.
How are we changing the way we behave?
You just need to look at two markers –
1.) MOBILE phone growth especially in emerging markets ( there will be almost 5bn mobile phone users by the end of 2010) and
2.) growth in SOCIAL media especially the likes of FACEBOOK (400m users and growing ) which takes up an inordinate amount of our spare and working time.
People are increasingly connected in an ALWAYS ON ALWAYS CONNECTED WORLD. The curse of the CRACKBERRY has now been extended to all SMART phone users. We have become slaves to technology.
Almost every human interaction whether work or play is increasingly reliant upon some kind of interface with the Internet or IT network. Whether working on a computer, making a phone call, travelling in a car or public transport, shopping, watching a movie, attending a sports event, you are either knowingly or unknowingly (e.g. CCTV) interfacing with an IP network.
And it will only get worse as the new technological infrastructure continues to rollout. Fiber optic networks and the processing technologies allowing for those networks to carry even more data, broadband networks, the proliferation of IP connected devices that will eventually morph into the so called ‘ Internet of Things ‘ are all examples of the ongoing relentless growth in IT infrastructure.
Both business and personal users will increasingly depend on getting there IT services from the ‘Cloud’ in the form of Software as a Service as the Service Levels achieved from the Cloud match (and increasingly exceed ) those of in-house proprietary infrastructure. Clearly security is and will continue to be a concern but the technological race is on for solutions that address the security requirements demanded by the Cloud.
We can either embrace this new reality or behave as Luddites and stick to the old order. The world is changing so fast and information technology is leading that change. It is incumbent upon those of us who are custodians of the infrastructure and the services provided on it to carry out our responsibility to inform and educate those who we want to be our users / our customers.
About the MACRO picture.
How the massive growth in INFRASTRUCTURE continues unabated and how it will impact on you and me.
Our lives are slowly adapting/evolving because of the availability of more and more BANDWIDTH, faster PROCESSING speeds and the increasing ubiquity of WIRELESS networks – both GSM and WIFI.
How are we changing the way we behave?
You just need to look at two markers –
1.) MOBILE phone growth especially in emerging markets ( there will be almost 5bn mobile phone users by the end of 2010) and
2.) growth in SOCIAL media especially the likes of FACEBOOK (400m users and growing ) which takes up an inordinate amount of our spare and working time.
People are increasingly connected in an ALWAYS ON ALWAYS CONNECTED WORLD. The curse of the CRACKBERRY has now been extended to all SMART phone users. We have become slaves to technology.
Almost every human interaction whether work or play is increasingly reliant upon some kind of interface with the Internet or IT network. Whether working on a computer, making a phone call, travelling in a car or public transport, shopping, watching a movie, attending a sports event, you are either knowingly or unknowingly (e.g. CCTV) interfacing with an IP network.
And it will only get worse as the new technological infrastructure continues to rollout. Fiber optic networks and the processing technologies allowing for those networks to carry even more data, broadband networks, the proliferation of IP connected devices that will eventually morph into the so called ‘ Internet of Things ‘ are all examples of the ongoing relentless growth in IT infrastructure.
Both business and personal users will increasingly depend on getting there IT services from the ‘Cloud’ in the form of Software as a Service as the Service Levels achieved from the Cloud match (and increasingly exceed ) those of in-house proprietary infrastructure. Clearly security is and will continue to be a concern but the technological race is on for solutions that address the security requirements demanded by the Cloud.
We can either embrace this new reality or behave as Luddites and stick to the old order. The world is changing so fast and information technology is leading that change. It is incumbent upon those of us who are custodians of the infrastructure and the services provided on it to carry out our responsibility to inform and educate those who we want to be our users / our customers.
CYBERSECURITY NEEDS A RETHINK
Thu, May 6 2010 10:25
| mobile, internet security, password, one time password, security
| Permalink
I am back and this is a hot off the press news piece that I believe is so important I have to share 'verbatim' - I got this off the PC Advisor website today. This whole issue of authentication and related security is put into context in light of this alarm bell from Michael Dell. He is singing my mantra. It is self-explanatory and should highlight how seriously we should be taking cybercrime and coming up with solutions that are effective and scalable.
' Cybersecurity needs a global rethink, and fast, Dell's CEO Michael Dell and Services CIO, Jim Stikeleather, have warned experts at the EastWest Institute Worldwide Cybersecurity Summit in the US.
In separate presentations and briefings, the men developed the theme of piecemeal reactions to the rapid rise of cyber-criminality, which included economic crime and direct threats to critical infrastructure.
The message was unusually blunt. Governments haven't done enough and have fallen into the trap of seeing matters in a narrow, national way. Meanwhile, the security industry has been content to sell products without asking whether security was properly embedded into the way products are developed.
"Governments and private industry need to work collaboratively to develop the appropriate international framework to secure cyberspace. We should all do this in a way that keeps our global information central nervous system intact and secure," said Michael Dell.
For its part, dell will now join the Information Technology Sector Coordinating Council (IT SCC), which coordinates how the tech industry should help protect critical infrastructure in the US.
"There is a preponderance of evidence that indicates cybercriminals could inflict major outages to portions of our critical infrastructure with minimal effort," echoed Jim Stikeleather.
Interestingly, he also suggested that the US management of the Internet may need an overhaul.
"ICANN manages the assignment of domain names and IP addresses, headquartered in California, is heavily US centric. There is a need to have more global participation on domain management as well as the future planning and next generation infrastructure needed to address the changes that will affect the Internet usage in years to come," he said.
For a major PC vendor, especially a US one, to chime on the failure of government and perhaps the free market is an unusual event. That a PC vendor even has an opinion is unexpected.
What precisely Dell and Stikeleather are advocating in concrete terms is harder to assess beyond the obvious points about overcoming sclerotic bureaucracies and self-interested vendors. As with critics before them, they advocate education, education and more education, but such things take time.
What would help volume vendors such as Dell is more commoditisation, simpler technology and the ability to impose some sort of security hierarchy on people, data and systems without introducing more complexity.
"There's a certain dead element of cybersecurity, it's essentially an afterthought and not built into the Government equipment. Therefore, because of that, the technologies we have in place are almost indefensible. So we're constantly patching the cracks and filling the holes," said Stikeleather."
Mon, Apr 26 2010 02:37
| mobile, internet security, password, one time password, security
| Permalink
In this my second posting – I plan to dive straight into the nitty gritty of one of the MOST important issues about engaging efficiently with the Internet today. This is AUTHENTICATION.
So what is it and why is it so important ??
Something which is regarded as being ‘real’, bona-fide, true or genuine is regarded as being AUTHENTIC. In the old days when you bought a valuable item such as a work of art or jewelry you would determine its AUTHENTICITY before parting with your well earned cash. Your method of AUTHENTICATION might have been to consult an expert in the field, who used technical analysis to determine the nature of the metal ( eg Gold ) or the gem ( eg Diamond) or their expertise to compare the artifact with similar genuine ones .
You would have been defrauded if the expert you had employed was fooled by a copy or if the expert was in cahoots with the FRAUDSTER and he deliberately gave a misleading valuation thereby leaving you out of pocket by overpaying or being underpaid. Forgeries of paintings have been a thriving business for centuries.
In more recent times as commerce has become more widespread and more mainstream fraudulent activity has migrated into the shopping mall in the form of shoplifting ( by customers ) or by the theft of customers credit card details (by unscrupulous vendors). Bank fraud took place when bank employees colluded to steal money from customers and they siphoned money into their own accounts.
Today the Internet has become the worlds’ largest banking and shopping mall. Its ubiquity, utility and low cost have made it so. In order to conduct business SAFELY on the Internet we have to find ways of determining the AUTHENTICITY of the counter-party whether it be a bank or an online retailer. Similarly banks and e-retailers want to determine that the person who is coming to do business with them is in fact the real customer and not a FRAUDSTER.
With the rise in popularity of the Internet it was only natural that fraud would follow. Crime has now migrated online. Online Fraud or Cybercrime – what ever you want to call it – has become a bigger business than the illicit global drugs trade. It can be measured in $ 100m’s per year and is growing faster than any other form of crime.
The key to transacting online is the ESTABLISHMENT OF TRUST between you the user and the vendor/ bank. Both parties in the transaction want to determine whether the other is AUTHENTIC ( The real / genuine person who you say you are ie the person who originally signed up for the service).
The USER wants to know that the site he or she is visiting is the genuine online store or bank and the SITE in turn, wants to know that the user who wants to transact is indeed the customer he claims to be. Authentication takes place through the EXCHANGE of ‘CONFIDENTIAL’ information or factors. The SITE will authenticate you once you have exchanged one or more of these factors with it. What usually happens is that based upon the information you provide to the SITE – it then decides whether you are actually who you say you are and if so it allows you access to the ‘confidential “ information, to your bank account or to proceed with making a purchase on an online retail site.
The information ( or the factors ) it will ask for are generally classified into three classes :
• Physical factor: Something the user has (e.g., device (PC or phone), dongle, software token,)
• Knowledge or personal factor: Something the user knows (e.g., a password or PIN number)
• Human or biometric factor: Something the user is or does (e.g., fingerprint or retinal pattern, signature or voice recognition or another biometric identifier).
Traditionally the most commonly used factor has been the personal factor where the user has to input a password together with a user name.
Many sites today rely on you the user registering with them and providing them with a user name (usually an email address ) and a password. Today when you log onto well known sites such as iTunes or Amazon you will be asked no more than a user name and password. On your personal settings in those sites your credit card details are stored – so that you can buy that CD or song effortlessly. !
The problem however is that these FACTORS especially in these simple instances can easily be stolen by HACKERS and they can then access your confidential information on the site and start to steal elements of your identity as well as you credit card details.
As more and more people shop and bank on the Web and socialize through sites like Facebook and MySpace – so the opportunity for HACKERS and FRAUDSTERS just increase exponentially. There are many solutions out there that provide varying degrees of security. In the next blog I will discuss some of these and particularly why many of them don’t work.
Tue, Apr 20 2010 02:14
| mobile, internet security, password, one time password, security
| Permalink
Dear World
If you are reading this then by some miracle you have been directed / linked to this site by the incredible power of Google and the Internet. This whole ‘social media ‘ thing is still new to me and I am now tentatively dipping my toes into the raging torrent of the Blogosphere. I hope that my musings will not be confined to the cold hard world of ‘work’ but that every now and then I will break away and explore some esoteric philosophies that help to explain our place in the Universe. Well that’s what my six year old son would say!!
My current project is the launch of a new Website which will provide online authentication to the ‘masses’ . Live EnsureTM ( www.liveensure.com) goes live in early July ( assuming no acts of God like Icelandic volanoes!) This is the most exciting project I have worked on since my days at MTN which probably still ranks as my most exciting project so far. But more of that another time.
So through this Blog I hope to share some of my excitement of how the Internet is evolving and how it is becoming so important for users like you and me to feel confident again about using it to its full potential. The Internet is inextricably becoming the core of much of our day to day activities. Our business life and our personal lives are centring more and more around the Web as we use it for work, for entertainment, for education and for socialising. Live EnsureTM is about restoring Trust online – trust that has been shattered by the legion of fraudsters, hackers and Identity thieves out there targeting you and me.
In the next Blog I will talk about authentication and what it is all about and why it is so important for us to use the Internet efficiently.
Adios.
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